Buhle Goslar is the Director of Customer Intelligence at JUMO, a multi-sided platform for Mobile Network Operators and Financial Services Providers. JUMO combines technology with data to create progressive financial choices with a focus on excluded MSMEs in emerging markets.
Over the past 18 years, Buhle has held various senior leadership roles in customer intelligence, customer experience, business strategy, commercial product management and brand marketing. She has worked across multiple industries in emerging markets with a focus on financial services and technology.
Buhle believes technology is a critical catalyst for social innovation, especially financial inclusion. She is active in multiple research projects in this area, with a specific focus on micro and small enterprises, customer empowerment and protection, as well as closing the gender divide in access to financial inclusion. Buhle is a Certified International Retail Banker and holds an MBA from the University of Cape Town, where she also lectures on Business Model Innovation and Tech for Inclusion.