Olena has 20 years of project management and consulting experience in the SME and finance sectors. In 2010 she joined IFC as a project manager, and since 2012 has been developing non-financial services (NFS) for SMEs, a new product offering for banks. Currently, she is leading the work with financial institutions on NFS in ECA and provides expert advice to other regions as one of the global NFS champions. As an NFS specialist, she has worked for several financial institutions across different countries, including Egypt, Cambodia, Tunisia, Morocco, Lebanon, Georgia, Armenia, Ukraine, Azerbaijan, Pakistan, and Kenya. Prior to her time at IFC, Olena worked as a project manager and consultant with INTERPROJECTS GMBH, a German consulting company, being responsible for business development, project design and implementation in the financial and SME sectors in the ECA region.