Since 1995 Jack has fulfilled multiple roles within ING. In these roles there has always been a direct link between Business Banking and Innovation. The last three years Jack worked for ING Direct in Italy. In co-creation with international FinTechs ING Italy has launched an innovative digital lending proposition for Italian SME entrepreneurs: within 10 minutes Italian SMEs get an answer to a loan application up to € 100.000,-. Jack returned to ING The Netherlands recently in the role of Area Lead Business Banking. In this new role Jack is responsible for Beyond Banking Services and launching a Platform Proposition for SMEs. Jack is married, has three children and holds MSc’s in Business Administration and Marketing.